The Effectiveness of Multilingualism at Public Transport in Jakarta: TransJakarta

Photo by Rangga Cahya Nugraha on Unsplash

This paper aims to present the languages used as public signs at TransJakarta services. The selected areas are Harmoni, Jembatan Merah, and Duri Kepa. The data is in the forms of photos signs/board information and is taken from three TransJakarta stops and also from the questionnaire from the costumers. The results demonstrate that the languages as…